System → Factory Defaults erases the complete configuration and all data and restarts the system. Afterwards it behaves exactly as on its first boot. Use it before you pass a system on, or to start over from scratch.
What is erased
A factory reset erases the whole data partition (/data):
- the configuration with all phones, providers, users and settings,
- voicemail messages and media files,
- all backups stored on the system,
- the TLS certificate, the SSH host keys and your SSH keys.
The installed PhonixPBX version stays. The reset cannot be undone.
Download a backup under System → Backup/Restore before you reset, if you might need the configuration again.
Resetting
- Type
RESET(in capital letters) into Type RESET to confirm. - Click Reset and reboot. Active calls are interrupted.
What happens next depends on how PhonixPBX runs:
- Disk image: the system reboots and formats the data partition during boot.
- LXC/Incus container: the container restarts and empties
/databefore PhonixPBX starts. - OCI container: the container stops.
/datais erased when the same container starts again; with a restart policy such as--restart unless-stoppedthis happens right away. If you remove the container instead and create a new one, the data volume is not erased.
After the reset, the system starts as on its first boot: it creates a new database, a new self-signed certificate and a new random administrator password. Read the password from the console menu (on a container: the container console or, for the OCI image, the container log) and log in as described in Getting started. On a disk image the network is set to DHCP on the first network card again, so the system may get a different address.
The console menu offers the same reset, see Console menu.